How to use your vouchers: 1. Vouchers will be issued to your game upon purchasing. Please claim the vouchers in time. 2. Vouchers can be used to purchase in-game items including "Diamond", "Pack", "Monthly Card" and so on. 3. Each voucher can only be used once to purchase in-game items of the exact same price. 4. Purchasing vouchers does not grant you in-game VIP EXP. Corresponding VIP EXP will only be obtained when you consume your vouchers to purchase in-game items. 5. If you haven't received the voucher you have purchased within 24 hours, please contact us via email at cs_na@flame-games.com